Pick Up and Drop Off
Your Before and After Vehicle Shipping Guide
ShipMyVehicle.com offers door-to-door, port-to-port, and often door-to-port or port to door vehicle transport.
Regardless of your needs, we are here to serve you and deliver your vehicle timely, safely, and cost-effectively. Our staff will guide you through the process and are available to answer any questions you may have along the way.
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‘Lower 48’ Pick-Up & Drop-Off
When you elect to have our carriers pick-up and drop-off your vehicle at your specified origination and destination within the contiguous United States, there is no extra driving for you. We’ll bring the transport and the paperwork to you.
Your time-frame will determine a “first available shipping date” to establish the pick-up window. According to carrier availability in the *Lower 48 states, time of year, and how far in advance the move was scheduled, vehicle pick up usually occurs within one to five (1-5) business days of the first available shipping date.
Our team will advise you of the transit time and when to expect delivery. If you need to guarantee the pick-up or delivery date, please let our customer service agent know. That value-added service is available for most vehicle shipments.
Island, International, Terminal & Port
If you are having a vehicle shipped to Hawaii, Alaska, Puerto Rico, other territories or elsewhere overseas, you may choose our door-to-port or port-to-port service. Due to the lack of terminals outside of the *Lower 48 states, we are unable to provide you with transportation directly to your door in every location.
No matter which service you choose, you will need to prepare your vehicle for shipping. You will also need to be present for the vehicle shipping inspection or assign a designee who can sign the bill of lading on your behalf.
*Pick-up & Drop-off is not available in, Alaska, Puerto Rico, other territories overseas or international originations and destinations.
Working with our friendly customer service representative, you will be able to determine which of our vehicle shipping services works best for you.
If you choose our terminal-to-terminal service, we will advise you of the following:
- Driving directions to the appropriate terminal,
- Contact information,
- Hours of operation and latest vehicle delivery, to allow sufficient time before closing to process the paperwork.
Vehicle storage delivery and grace periods after shipment
If you are unable to pick up your vehicle once it arrives at the destination port, it will be held for you. Each port offers a separate grace period for this storage. When the grace period ends, your vehicle will be subject to storage fees assessed by the port.
Please make payment at the Port when you collect your vehicle, please note these are NOT Matson fees, they are Port storage fees.
| Location | Grace Period |
| Anchorage, Alaska | 3 Days |
| Dutch Harbor, Alaska | 7 Days |
| Honolulu, and Nawiliwili |
4 business days free, thereafter 5 calendar days at $6.88, days 6 through 10 $9.63 a day and each calendar day thereafter $19.25 |
| Kahului |
2 business days free, there after 5 calendar days at $6.88, days 6 thru 10 $9.63 a day and each calendar thereafter $19.25 |
| Hilo |
3 business days free, there after 5 calendar days at $6.88, days 6 thru 10 $9.63 a day and each calendar thereafter $19.25 |
| Kodiak, Alaska | 7 Days |
| Oakland, Long Beach, and Seattle | 4 business days free, $15 per calendar day thereafter |